NOT YOUR THOUGHT?
Sometimes the size isn't right.
Sometimes you changed your mind.
Sometimes the T-shirt looked better on your screen than in your mirror.
That's okay.
We want you to love what you wear.
🔄 OUR RETURN WINDOW
You can request a return or exchange within 7 days of delivery.
Please contact us within 7 days of receiving your order to start the process.
7 DAYS. ONE SIMPLE RULE.
👕 WHAT CAN BE RETURNED?
To be eligible for a return or exchange, your T-shirt should be:
- Unworn
- Unwashed
- Unused
- In its original condition
- Free from stains, marks, perfume or damage
- With original tags attached, where applicable
Please make sure you try the T-shirt on carefully before removing tags or washing it.
📏 NEED A DIFFERENT SIZE?
No problem.
If you love the thought but the fit isn't right, you can request an exchange for another available size, subject to stock availability.
Before ordering, we recommend checking our [Size Guide →].
Because the right thought deserves the right fit.
❌ WHAT CAN'T BE RETURNED?
The following items may not be eligible for return or exchange:
- Washed or worn T-shirts
- Products with stains, marks or damage caused after delivery
- Personalised or customised products
- Final-sale products
- Products returned without required tags or packaging
Any product-specific exclusions will be mentioned on the product page.
📩 HOW TO START A RETURN
Starting a return is simple.
STEP 1 — CONTACT US
Email us at:
Include:
Order number
Product name
Reason for return/exchange
Photos, if the product is damaged or incorrect
STEP 2 — WAIT FOR OUR INSTRUCTIONS
Our team will review your request and let you know whether it is eligible.
Please don't ship the product back before receiving return instructions from us.
STEP 3 — SEND IT BACK
If approved, we'll provide the return instructions.
Once we receive the product, we'll inspect it to make sure it meets the return conditions.
STEP 4 — REFUND OR EXCHANGE
Once the return is approved, we'll process your refund or exchange.
💰 REFUNDS
If your return is approved, your refund will be processed after the returned product has been received and inspected.
The time taken for the amount to appear in your account can depend on your payment method and bank/payment provider.
Original shipping charges may be non-refundable, unless the return is due to an incorrect, defective or damaged product.
🚚 WHO PAYS FOR RETURN SHIPPING?
For a change-of-mind, size or preference return, the return shipping cost may be the customer's responsibility.
If you receive:
- The wrong product
- A damaged product
- A defective product
- A product different from what you ordered
please contact us first. We'll review the issue and provide the appropriate resolution.
😕 RECEIVED A DAMAGED OR WRONG PRODUCT?
Don't worry — we'll help.
Please contact us as soon as possible after delivery and send:
1. Your order number
2. Photos of the product
3. Photos of the packaging
4. A short description of the issue
This helps us investigate the problem quickly.
⚡ QUICK RETURN CHECKLIST
Before contacting us, make sure:
☑️ Your order was delivered within the last 7 days
☑️ The T-shirt is unworn and unwashed
☑️ Tags are still attached, where applicable
☑️ You have your order number
☑️ You have photos if there's a problem
STILL HAVE A QUESTION?
We're here.
Email:
hello@wearyourthought.com
Please include your order number so we can help you faster.
ONE LAST THOUGHT.
We want you to wear something that feels like you.
If it doesn't fit, isn't right, or arrived differently than expected, let us know.
We'll do our best to make it right.